ITIL® provides the what. This site answers the how. Finds answers to ITIL® frequently asked questions (ITIL® FAQ). A non-commercial site for the benefit of the practitioner community. Articles are vendor neutral. Answers are based on the ITIL® books and real world experience.
Last quotes added
"As for the future, your task is not to foresee it, but to enable it."(Antoine de Saint-Exupéry, author of The Little Prince.)
“As I often tell people, Steve Jobs used to call the regular Apple support line when he had a question or problem.” Roy Atkinson, HDI
150+ More Quotes
Published by itSMF Canada
Copyright 2012-2020 - ITIL® from Experience - Denis Matte