Is there a book to help us prepare our CMDB project plan
By ITIL® from Experience ©
“The Step-by-Step Guide to Building the CMDB” is comprehensive book to plan a CMDB project. Although it is published by BMC, the information is generic and very useful regardless of the ITSM tool you have.
Available from Amazon
-or-
Free for download from BMC: http://documents.bmc.com/products/documents/00/16/130016/130016.pdf (4.9 MB)
Published on: 2013-08-29
Last updated on: 2017-05-06
"A configuration item is an asset in its context."
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Category:
ITIL Process > Configuration Management
Implementation > Project Management
Copyright 2013-2017 - ITIL® from Experience - D.Matte
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