What is a non IT example of Problem Management
By ITIL® from Experience©
The following article provides a compelling reason to use Problem Management.
Paramedic outreach project finds help for 911’s ‘frequent flyers’
"A clever person solves a problem. A wise person avoids it." Albert Einstein
Related:
- How to first introduce Problem Management
- How to dedicate people when we’re struggling to manage our workload
- Should a problem be logged for every unexplained incident
- Should a Problem be opened for every Major Incident
- Should projects log Incidents and Problems
Category:
ITIL Process > Problem Management
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